The EarthSoft Help Desk provides world-class support and is eager to help!
We answer e-mail support requests in the order in which they are received — our goal is to respond within 12 business hours. Once we receive your e-mail, you receive a confirmation and a case number within 10 minutes. If you don’t receive a confirmation email, please resubmit your support request or call the EarthSoft Help Desk at 800 649-8855 (503 345-0212).
|EarthSoft Help Desk Contact Information|
|Hours||8:00 AM – 8:00 PM ET, Monday through Friday|
|Please include the case number you received in your confirmation e-mail with any e-mail or voice-mail regarding your request|