Office Hours – Getting Support from EarthSoft – September 30, 2010

September 23, 2010

In this Office Hours session, Bob Cowell, a key member of EarthSoft’s Help Desk, will review the number of ways EarthSoft provides support to clients and review the numerous resources that EarthSoft has made available to help clients. During this Office Hours session, Bob will provide tips on; emailing Help Desk, contacting other users by utilizing the EarthSoft Community Center forum, using online documentation, as well as provide a behind the scenes look at the tools EarthSoft uses to track and manage client inquiries.

This session will be held at 11am EDT (-5 GMT) and 6pm EDT (-5 GMT) on August 5th.

To sign up for a session, please send us an email at officehours@earthsoft.com or register on the Office Hours page and indicate your session of preference. Note that spots will be filled on a first-come, first-served basis.

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